Terms
Welcome to XNWDH LLC (“we,” “us,” or “our”). By accessing our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully. These Terms apply to all users, including those in the United States and the European Union (EU).
1. Acceptance of Terms
By using our website and purchasing products, you agree to these Terms & Conditions. If you do not agree, please do not use our website or services.
2. Eligibility
You must be at least 18 years old or have the consent of a legal guardian to use our services. By using our website, you confirm that you meet this requirement.
3. Products and Services
3.1 Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that product descriptions or other content are completely accurate, reliable, or error-free.
3.2 Availability
All products are subject to availability. We reserve the right to limit quantities or discontinue products without notice.
4. Orders and Payment
4.1 Order Acceptance
After placing an order, you will receive a confirmation email. However, acceptance of your order occurs only once we process and ship the item(s). We reserve the right to cancel any order at our discretion, including for reasons such as suspected fraud, incorrect pricing, or availability issues.
4.2 Payment Methods
We accept major credit cards, PayPal, and other payment methods as listed at checkout. By submitting your payment information, you authorize us to charge the total amount of your order.
4.3 Pricing
Prices are listed in USD. For international customers, exchange rates may apply. U.S. customers are responsible for applicable state taxes, while EU customers may incur VAT as per European regulations.
5. Shipping and Delivery
5.1 Shipping Rates
- International: Free shipping for $40,Standard shipping fee is $6.8
5.2 Processing Time
Orders are processed within 2 business days. Delivery times are estimated at 15-20 business days, subject to carrier and customs delays.
5.3 Risk of Loss
Once an order has been shipped, the risk of loss transfers to the customer. If a package is lost in transit, please contact us at [email protected].
6. Returns and Refunds
6.1 Return Policy
We accept returns within 30 days of delivery for items in original condition. Customers are responsible for their own gas costs for returning items. For EU customers, the right of withdrawal allows for returns within 14 days.
6.2 Refund Process
Refunds will be processed to the original payment method within 5-10 business days after we receive and inspect the returned item.
7. Intellectual Property
All content on our website, including text, images, graphics, and logos, is owned by XNWDH LLC or licensed for use. You may not reproduce, distribute, or use any content without our prior written permission.
8. Limitation of Liability
To the maximum extent permitted by law, XNWDH LLC shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of our products or services. This includes, but is not limited to, loss of profits, data, or other intangible losses.
In jurisdictions where limitations of liability are not permitted, our liability is limited to the extent allowed by law.
9. Dispute Resolution
9.1 U.S. Users: Arbitration Agreement
For U.S. customers, any disputes arising out of these Terms & Conditions or your use of our services shall be resolved through binding arbitration on an individual basis. Arbitration will occur in [State], according to the rules of the American Arbitration Association. By agreeing to arbitration, you waive the right to a trial by jury or participation in class actions.
9.2 EU Users: Governing Law and Jurisdiction
For EU customers, these Terms & Conditions shall be governed by the laws of your country of residence. You may bring claims in your local courts.
10. Data Privacy
Our collection and use of personal data are governed by our Privacy Policy. U.S. customers are protected under federal and state privacy laws, while EU customers benefit from GDPR protections, including rights to access, correct, and delete personal data.
11. Changes to Terms
We may update these Terms & Conditions from time to time to reflect changes in our practices or regulatory requirements. Changes will be posted on our website, and continued use of our services indicates acceptance of these updates.